Our websites services, in short, are
- If you do
not have a .co.za domain yet we will register and pay that for you. As
long as we maintain your web site we will also pay the annual fee.
- If you already
have a domain registered, or even hosting set -up and you want to change
to us we will assist to the best of our ability. Unfortunately, as you are
the registered owner, this will remain your responsibility.
- We will
host your site on our servers. Should you have hosting already, it is
compatible with our requirements, and you allow us access to that we will
incorporate a discount into our fees.
- We run our
sites on WordPress ONLY.
specialise in e-commerce and ONLY use Woocommerce
- We believe
in South African products for South Africans and implement PayFast as a
payment solution for our customers in need of an online payment solution. Payfast is also the only solution we make use of for
payment from our clients.
- In case of
non-payment of initial fees and payfast cannot
recover your payment we will not continue with any work on your site. We
will deem this as a cancellation from your part. If any work was done
(e.g. dummy site, etc) all will be destroyed and
should you take decide to make use of our services again all repeat work
will be charged for at an hourly rate.
- In the
case of non-payment and payfast cannot recover
your monthly recurring payment (usually between 1st and 7th
of each month, and they will try at least twice with 24 hours between
attempts) we will run your website until the 15th of the month.
It is not our responsibility to approach you should you fail to pay and to
re-establish payment – it is your responsibility. If you approach us within
that period (1st to 15th of the month in question),
we will cancel your current payfast
subscription, and send you a new payfast link
with the initial payment of your monthly fee PLUS an admin fee of R50, and
your standard monthly fees following. If no payment by end of business on
the 15th of the month in question your website and the last payfast payment request, will be disabled. If no
payment from you by the 16th we will cancel your current payfast subscription. If you approach us to arrange
payment for the month in question between the 16th day and the
last working day of the month in question you will be sent a payfast link with the initial payment of your monthly
fee PLUS an admin fee of R100, and your standard monthly fees following.
That payment needs to be completed by the last working day of the month in
question else the following will apply: Your account will be deleted
COMPLETELY on the 1st day of the month following and you will
lose access to mail, ftp, website, and any other services. If you have not
approached us at all during the month in question to arrange for payment
your account will be deleted COMPLETELY on the 1st day of the
month following and you will lose access to mail, ftp, website, and any
other services. If your account has not been restored during the month in
question following this month we also will not auto-renew your domain. It
is up to you then to arrange for a domain transfer before your domain
expires else you may lose that as well. If your intention was not to pay us
again we suggest you transfer your domain to your new service provider
before the end of month in question.
- We start
you with a basic package of 1GB space and up to 5-email accounts and if
your usage increases we will up the numbers and amount payable - this to
save you money.
- Should you
run out of hosting space we will automatically increase 1GB packages to
2Gb packages, and if needed 2GB packages to 4GB packages, 4GB packages to
8GB packages etc.. When this happens you will be
notified via e-mail and if you do not respond to accept or rectify within
seven days after we sent you an e-mail your billing amount will be
adjusted automatically during the next cycle.
- Our sites
are designed to trending, modern and functional standards. They are
responsive, based on a ONE-Page but with different sections in it to
enhance the browsing experience of cell phone users - 80%-90% of your
expected visitors. We DO NOT do "x-page" sites as we give you a
much better, functional, smart solution. You will be provided with many
links to example sites so you can see beforehand what to expect and we
will also provide new clients with a Start Here document that will outline
the functions of the different sections and what information we will need
you to provide us with. If you DO NOT want a one-page theme kindly inform
us before making any payment so we can refer you to someone else to
- When you
agree that we may open your site to the public, we consider your website
as completed. Except for backups, maintenance and minor corrections, you
will be charged at an hourly rate for any other work you require after
your site was opened to the public.
- We run
full backups of your site twice a month to make sure all is safe should
- We run at
least one restore test of your site per month from the most recent backup
set available to ensure our backups are functioning the way they should.
continuously make sure updates are run and security patches are in place
to prevent hackers from taking over your site.
- We run a
banner advertisement program which we encourage you to participate in -
this means we will display banner advertisements for you on participating
sites and banner ads of those sites will appear on your site. We always
attempt not to run ads of sites with the same services or products on one
affordable setup fees are different for different types of site, e.g.
basic VS e-commerce site, and more should you require a more complicated
setup. This can change at any time without prior notification. Annual
increases usually take place in January.
fees are affordable, increasing depending on your requirements. This can
change at any time without prior notification. Annual increases usually
take place in January.
- No monies
payments are required in advance.
- When you
make your first payment or start collaborating with us to get your new
site going, you indicate to us that you accepted our terms and conditions.
- A notice
period of one month is required by both party and any monies due to be
settled within 30 days of termination of relationship. In the case of
bartered sites any outstanding monies owed by either party will become
payable within 30 days of termination of relationship.
setting up e-commerce sites or indexing sites sample items will be loaded
to assist the client but once that is done the client will have to manage
their shop. However, we do render services where we will manage your
complete shop if you need that.
- If you require
us to assist you with resolving problems or simply need more information
about our products and services WhatsApp us or book a WhatsApp call.
non-standard plug-ins, software and themes (themes only in extreme and
exceptional cases) you wish for us to implement on your site will be
quoted for at a marked-up price of the public price, and will only be
purchased once your payment has cleared. We cannot guarantee that this
will work or may appear or function the way you envisaged and no refunds
will be given should the product not be used.
- We cannot
guarantee the success of your site. Marketing of your site is for your
account. However, once we completed your site we will list your site with
Google and Bing. Furthermore, we list all our clients on our website, will
create a small blog entry for each client on our site, and mention our
clients on our Facebook page at regular intervals. We have compiled a
series of tips for success with websites and you may access that from the
blog on our website.
the basic service stays free, we will use statcounter on all sites.
You will receive weekly (default) or monthly (let us know if you would
like to change the interval) statistics on your visitors. These stats are
not comprehensive but it will give you a good indication of the
performance of your site. Based on this information you may take steps to
- We go out
of our way to get websites up in the shortest possible time. We can get
basic websites up within a week and e-commerce sites probably within two
to four weeks, depending on the complexity of your shop and
products/services. When we take on new clients we will make it clear to
you when we will commence work on your site. Paying customers always get
preferential time slots to barter or charity/sponsored sites. The most
delays we experience come from customers not providing us with the
information we request, incomplete information, or in a format we have to
re-type (e.g. screenshots rather than text). When this is the case know that
we will not be bullied into assisting you when you demand our attention
while we work with clients providing information as we request. If you
were non-responded for any period (days, weeks, months, years) to our
requests for information, or provided incomplete information, you will
have to fall in the back of the queue and wait your turn.
- We will
add your cell number to a WhatsApp group where we communicate urgent
messages to clients.
- Work on your
site will not commence until your initial payment is made. Thereafter, the
first monthly payment will take place between the first and seventh of the
following month, and future monthly payments will all be synced to the
first of each month.
- We give some
clients discounts on our prerogative and for various reasons. No client
will be entitled to any discounts.
- A maximum
of two types of discounts will be allowed per client, e.g. EKSSEA,
Buffer-the-Blow, Late Entry, etc.
- We do pay
commissions to third parties on monthly fees in the following manner: The
person developing the site, the entity responsible for the administration
of the site, and a referral fee to current clients, current developers,
and current/registered lead generators. Ad hoc referral fees are not
- A maximum
of one type of commission PER CLIENT will be payable to current clients,
current developers, and current/registered lead generators, and the type
of commission will be determined by the primary role played by the current
client, current developers and current/registered lead generator.
earned during Month One is calculated & penned during days One to Six
of Month Two, and then paid before or on the 7th of Month Two.
Remuneration slips are provided by the 7th of Month Two.
request, and at no extra cost, a page similar to this will be set up for
current clients to enable them to earn referral fees, and registered lead
generators will also be assisted upon request.
- We reserve
the right to update these Terms and Conditions as we need to protect
ourselves, our clients, our outsourced service providers, our developers,
and our registered lead generators.
update of these terms and conditions: 2021/04/10