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FAQs - Passionate about Websites

FAQs

Ask Your Web Developer

We use a combination of both. We save time by using templates. Rather than building your site up from the ground, installing WordPress, security plugins, and themes, we can save a day or two by using templates. Depending on which theme you select, we will have different degrees of flexibility as to what functions and display we can add to your site. We can customise both our themes to such a degree that your site will have a completely different appearance to the next site. However, we always aim to ensure that basic design principles are adhered to, for example we always try to have a funnel effect on your main page.

A combination of both. All our “staff” are freelancers, working from home, at their own business hours. We will assign a webmaster to you to take care of your site, usually the one with least projects going on at the time when you sign up. However, we trained all our Webbies to work in a way we want them to work, and according to our standards. We have rules they need to adhere to, and we are strict when it comes to that. Two of the rules we are hardest on is regular communications with their clients, and no excuse for not sticking to our website design and maintenance rules – we do not remind them about those, if they don’t, and we notice that (we have all kinds of measures to check on our Webbies), they are out.

This is a tricky question to answer. Two primary factors are involved, your requirement for your site, and the time we wait for you to supply us with answers and content. We have completed basic websites within two weeks, e-commerce websites within a month where we had full co-operation from the owners. Yes, it is possible to complete a website within a day, we have done that – but then you look at basic website with only required information.

All our Webbies are freelancers. This makes it hard for them to commit to specific working hours, even harder to attend to phone calls. All communications take place using e-mail (preferred) or WhatsApp text (no voice notes or calls). We will ask you questions, you reply when you can, we work on the information you supplied as soon as we can, and then send more questions. This has work for all our clients from Louis Trichardt to Cape Town.

As far as content is concerned: we allow half an hour per site per month – (We may invoice you for more time) for minor updates and changes. We understand that your world changes as much as ours does, you may want us to add new team members, new testimonials, or you moved office, and we need to change your address. If you own an e-commerce site, we will teach you how to load and edit your products, and how to manage orders.

To give you the best advise we will start by asking you questions on your products or services, your intention to sell online, and if so, what shipping methods you use or intend to use. We also will ask you to let us have links to all your social media accounts so we can get a feel of your products, colours you like to use in for example your logos.

We run continuous updates to ensure the security of your site, preventing hacker to get in and take control. We also run regular automated backups to make sure we can restore your site should disaster strike. However, our webmasters run two forced backups and one restore test per month on your site.

We build all our site on WordPress, and e-commerce sites on WooCommerce. Our themes use either Redux or Elementor.

Please note our new pricing structure for 2025.
Special Offer
We now can take TWO more website/s in for the remainder of this month.
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