This is part of a series and all post can be found on the blog of Passionate about Websites.
Websites for South Africans, by South Africans
Give buyers options for shipping – SET AND FORGET
- Try to have a variety of shipping options available to your customers. If your shipping method on offer does not work for them, they will look somewhere else. What may work for you, may not necessarily work for them. We offer at least five shipping options to our customers. Sometimes we have to queue in a Post Office but we have a happy customer.
- This allows our customer to choose what they can afford, depending on the urgency of their purchase to be collected or delivered, and what means they have available to receive or collect their purchase.
Please note that most of the information here pertains to sites selling physical or downloadable goods. However, for most of it, the same advice may apply to sites rendering service or products of a different nature. We are confident that you will benefit from this.