This is part of a series and all post can be found on the blog of Passionate about Websites.
Websites for South Africans, by South Africans
TEST AND CHECK ALL THE FUNCTIONS ON YOUR SITE – AS OFTEN AS POSSIBLE
- Run dummy purchases as often as possible even if you have to make a payment via PayFast. Complete the process and use all options available to your customers available.
- On one of our sites where we noticed no sales for almost three months. Yes, it was during lockdown so we were not too worried. Then e-commerce opened and still no sales. It turned out we made a gross mistake. During one of our edits, we turned a charge on to run a test and never turned it off again. This resulted in a charge of R20000.00 for delivery on every order. No customer bothered to inform us or question it, they simply did not complete the transaction. Expensive lesson learnt.
Please note that most of the information here pertains to sites selling physical or downloadable goods. However, for most of it, the same advice may apply to sites rendering service or products of a different nature. We are confident that you will benefit from this.